This post outlines how to get your own EMC.com support portal logon account in three easy steps! Once you have created an account and have logged on you then have access to a wealth of technical, marketing and most excitingly, EMC product simulators, Virtual Storage Appliances (VSA) and VMware Virtual Storage Integrator (VSI) plugins for EMC’s various storage platforms. Having access to the EMC support portal is more exciting than ever with EMC releasing more and more (albeit non-supported) downloadable virtualized versions of their products for office or home lab use.
Repeat After Me… You Don’t Need To Be An EMC Customer Or Partner To Have A Logon!
The good news is that everyone is able to get a logon to the portal where in the past you were required to be an existing EMC customer, partner or employee to access all of this usual information and product downloads. So, just to confirm and to dispel any popular misconceptions: You don’t need to be an existing EMC customer or partner to get a logon to the EMC.com support portal. Admittedly, as with any vendor’s portal, you won’t have access to absolutely everything using a standard logon though you will have access to the vast majority of things that you’ll find useful on a day to day basis. If you find there are things you don’t have access to that you think maybe of use then be sure to get in touch with your local EMC Sales Rep. and I’m sure they’ll be able to help you out.
So without further ado, let’s get into these three easy steps I mentioned for creating your very own EMC support portal logon.
Step 1 – Navigate to the EMC Support Portal
First open your web browser and navigate to ‘http://support.emc.com’.
From this screen you will be able to login to the EMC support portal if you already have a logon created, or ‘Create a New Account’. Notice how there is a hyper-link from this page to create a new account if you are either an EMC customer/partner or a non-EMC customer (ie: ‘All other users’).
Click the link that best applies to you.
Step 2 – Fill In The Gaps
You should now be at the ‘Sign Up’ page where you are required to fill out the relevant fields indicated. *Note: If you are an EMC customer or partner you can also register a new account from this page by clicking the ‘New Partner’ link on the right hand side of the screen. If you are neither an existing EMC customer or partner then after inputting your details click on the ‘SIGN UP’ button at the bottom of the screen (indicated).
Step 3 – Validate your new account via an email
You will now receive an email to the address you specified in the previous step. If you don’t receive one shortly after then be sure to check your email’s spam filter/folder. This validation email contains both a confirmation code and a validation link which can be used to authenticate your new EMC support portal account.
Tadaaa… It’s as easy as that! After doing this you are now able to logon to the EMC support portal and to start digging around a ton of useful information and downloading some useful plugins, utilities, simulators and VSAs (non-supported and not intended for production use).
It should be noted that at the time of writing this post not all of the available EMC VSA and simulators are available via the support.emc.com portal, I will be writing another post shortly (and will also update this post) with links to find all of the latest EMC simulators and VSAs, eg: VNX, VNXe3200, Isilon and ViPR. EMC product simulators and VSAs provide an excellent opportunity to get valuable hands on time with these virtualized or simulated EMC storage products which is great for education/study or interface and configuration familiarisation.
I hope you found this post of use, and keep a look out for my upcoming post with the links to the various storage simulators and non-supported VSAs mentioned above.