Iomega IX2 & IX4 – OS X Lion Time Machine Fix

Good news for all Iomega IX2 and IX4 non-Cloud Edition owners who want to back their Apple Mac up to their Iomega IX2 or IX4 using Time Machine.  A firmware update (v2.1.40) has been released by Iomega which resolves the issue of not being able to backup your Apple Mac using Apple’s Time Machine backup utility.  For those of you with a Cloud Edition model of the Iomega IX2, IX4 or PX series storage devices have had a firmware update containing the fix since back in August 2011 (v3.1.12.47838, 11th August  2011).

Prior to applying this v2.1.40 firmware update for non-Cloud Edition models you were unable to establish a connection via Time Machines to the IX2/IX4 device due to a change in Lion OS X that did “not allow standard network connections via AFP, which is the protocol used to create Time Machine backups on network device”.  One point to note is that as of today (4th January 2012) the ‘Update Device Software’ page in the Iomega IX2 and IX4’s web based management console is still saying that the v2.1.38.22294 is the latest available FW update – don’t be fooled by this as you can download the v2.1.40 firmware update for the Iomega IX2 here and the IX4 here and then ‘Copy Update File’.


Iomega IX4 Time Machine Lion Fix

I have applied this new Iomega firmware update to my IX4 non-Cloud Edition and can confirm that it works just fine.  I can now backup from my Apple MacBook Pro to the IX4 without any issue.

Iomega IX2 IX4 Apple Lion fix


About Simon Seagrave 706 Articles
Simon is a UK based Virtualization, Cloud & IT Technology Evangelist working as a Senior Technology Consultant and vSpecialist for EMC. He loves working in the ever changing IT industry & spends most of his time working with Virtualization, Cloud & other Enterprise IT based technologies, in particular VMware, EMC and HP products. As well as on this site, you can find him on Twitter and Google+


    • Same here. Even after updating. With Mountein Lion I can only connect to the NAS as guest. All attempts to connect using a registered user fail.

  1. ix2-200 won’t apply the update to my device as it is running as it states that the update is only for version 2.31 and higher, but I am unable to find a 2.31 version. I have found the ix2-200 really bothersome to use beyond simple usage as all the terminology is very techie. I am unable to setup the time machine on my mac and I think I will just switch to a different product as I have spent the entire day on this issue and just cannot solve it.

    • Hi Arun,

      Are you running the “Personal Cloud” edition of the IX2, basically it physically looks the same as the earlier models though is running the updated “Personal Cloud” software on it. This version is much more user friendly than the earlier version, that I suspect you may be using?

      If you are running the earlier version (ie: non Personal Cloud) then that may explain why it won’t allow you to update to the latest version of the code, as this would be for the later Cloud versions of the IX2.

      Although there isn’t any official way of upgrading your IX2 to the Personal Cloud version of the software there are (ie: have a quick Google) some unofficial ways of updating it. You may find this more useful, though if you do don’t forget to back up ALL your data off of the IX2 first as this unofficial upgrade is data destructive.

      Hope this helps.



Leave a Reply

Your email address will not be published.


This site uses Akismet to reduce spam. Learn how your comment data is processed.